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HVAC Marketing in Raleigh: heat pump and furnace replacement estimates in a cold-winter, fast-growing metro

Raleigh-Cary is growing fast, heats more than it cools and splits between gas furnaces in Wake County and electric and propane heat further out. It also has rebates on both the electric and the gas side. The territory is open.

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Raleigh territory

StatusOpen
Contractors per service lineOne
Rebate in adsYes, see below
Our officeSydney (remote)
Fee$2,500 / month
  • Cary
  • Apex
  • Wake Forest
  • Holly Springs
  • Fuquay-Varina
  • Garner
  • Morrisville
  • Knightdale
  • Wendell
  • Rolesville
  • Clayton
  • Smithfield
  • Louisburg
  • Zebulon

Raleigh-Cary grew 12.9% between 2020 and 2025, and more than a quarter of its owner homes were built in 2010 or later. Those are not replacement jobs yet. The replacement money sits in the homes built before them. Add a winter with more than 60 freezing nights, a gas-heat core and electric-heat outer counties, and Raleigh needs a campaign with two maps and two seasons.

What makes HVAC replacement in Raleigh a winter business?

The cold. NOAA's 1991 to 2020 normals for Raleigh-Durham International show 64.7 freezing nights a year, with 18.0 in January, 15.4 in December and 13.8 in February, and a January normal low of 31.8°F. Heating degree days (3,153) outnumber cooling degree days (1,805) by about 1.7 to 1.

That puts the busiest selling season in winter, when a heat pump running on backup strips or a 20-year-old gas furnace makes the homeowner pay attention. Summer is real but short: 52.4 days a year at 90°F or more, with 18.6 in July and only 2.0 at 100°F.

For the ads, that means winter copy talks about comfort and running costs on cold nights, not emergencies, and promises a dated install slot rather than same-day service. If a struggling heat pump is still running on backup heat, the homeowner has time for a proper estimate, and a booked estimate with the system's age attached is worth more to your comfort advisor than a rushed call.

Which Raleigh homes are due for replacement?

The 1980 to 2009 homes. Across the metro, 225,821 of 405,187 owner homes (55.7%) were built in those three decades. Another 28.5% were built in 2010 or later, and those are mostly too new to replace. The metro's median year built is 2002, one of the newest housing stocks we cover.

Census ACS 2024 Owner-occupied Median year built Median home value Owner homes 2010 or later Heat: gas / electric / propane
Raleigh-Cary metro 65.0% 2002 $465,800 28.5% 35.8% / 59.7% / 3.2%
Wake County 62.9% 2002 $521,600 27.3% 41.5% / 55.6% / 1.8%
Johnston County 71.6% 2002 $340,700 31.7% 12.0% / 78.6% / 7.4%
City of Raleigh (5-year 2020 to 2024) 50.7% 1997 $415,800 14.5% 39.3% / 58.6% / 1.3%

Three reads from the table. Wake County is the gas furnace market, at 41.5% utility gas. Johnston County is a heat pump and propane market. And the City of Raleigh has the lowest ownership, 50.7%, so the homeowner question screens out more city leads than suburban ones. In the city, 59.6% of owner homes date from 1980 to 2009, the highest share in the table.

Where is the Raleigh metro growing fastest?

At the edges. The metro reached 1,595,720 people in 2025, up 12.9% since 2020. Franklin County grew 19.5%, Johnston 18.7% and Wake 11.3%, while the City of Raleigh grew 8.2% to 506,306. Builders pulled 11,760 single-family permits across the metro in 2025, and 1,343 in the city.

New subdivisions pull Meta spend toward homes that do not need you yet. We counter that by weighting budget toward ZIP codes with more 1980 to 2009 housing, excluding the newest ones, and letting the system-age answer catch the rest. Growth still helps: every new neighborhood sits beside an older one whose original systems are aging out.

Which rebates can a Raleigh contractor put in the ads?

One on each fuel. On the electric side, Raleigh is Duke Energy territory, and Duke's Smart $aver HVAC page offers up to $450 on qualifying heat pump and central AC installs. On the gas side, Enbridge Gas North Carolina, the former PSNC, pays bill credits on high-efficiency furnaces.

The terms that shape the ads:

  • Duke Smart $aver. Only participating contractors can do rebate-eligible work. The program covers Duke residential electric customers in single-family homes, condos, mobile homes, townhomes and duplexes. It requires an ECM fan on the indoor unit, excludes mini-splits and ductless systems, and paperwork must be approved within 60 days of service.
  • Enbridge Gas North Carolina. $200 for a gas furnace at 0.92 AFUE or higher, $400 at 0.97 AFUE or higher, $200 for a 90% AFUE gas boiler. A licensed contractor installs, the homeowner submits within 90 days with an itemized receipt, and the credit arrives on the gas bill in 4 to 6 weeks or longer.

So a Wake County furnace plus AC ad can name both: the Enbridge credit on the furnace and, if you participate, the Duke rebate on the AC or heat pump side. A Johnston County heat pump ad names only Duke. If you are not on Duke's participating list, that line comes out.

How would we run Meta and Google through a Raleigh year?

Heating offers from November to March, cooling offers from June to August, planned replacement in between. Meta does most of the work in the cold months, reaching owners of aging systems before they fail. Google takes the larger share in summer, bidding on searches like "AC replacement Cary" and "heat pump not heating Raleigh" that homeowners make when a system fails.

Month Days at 90°F or more Freezing nights Ad split at $4,000 Offer focus
January 0.0 18.0 Meta $2,500 / Google $1,500 Heat pump replacement, furnace plus AC with Enbridge credit
February 0.0 13.8 Meta $2,500 / Google $1,500 Heat pump and furnace changeouts
March 0.0 7.8 Meta $2,500 / Google $1,500 Replace before summer
April and May 0.3, 2.8 1.1, 0.0 Meta $2,000 / Google $2,000 Pre-summer install dates, financing
June 12.1 0.0 Google $2,500 / Meta $1,500 AC and heat pump replacement
July 18.6 0.0 Google $2,500 / Meta $1,500 Replacement, next open install slot
August 13.8 0.0 Google $2,500 / Meta $1,500 Replacement, financing
September and October 4.5, 0.4 0.0, 0.7 Meta $2,000 / Google $2,000 Replace before winter, maintenance memberships
November and December 0.0 7.8, 15.4 Meta $2,500 / Google $1,500 Heating failures into full replacements

What changes in a Raleigh campaign:

  • County ad sets. A typical build: west Wake (Cary, Apex, Holly Springs, Morrisville), north Wake (Wake Forest, Rolesville), south and east Wake (Garner, Fuquay-Varina, Knightdale, Wendell) and Johnston (Clayton, Smithfield). Each gets its own budget, and Franklin County only goes in if your trucks already go to Louisburg.
  • Fuel-matched creative. Wake ads show furnace plus AC changeouts next to heat pumps. Johnston ads lead with heat pumps and note propane options.
  • Rebates by utility. The Enbridge credit only appears to homes on Enbridge gas, and the Duke line only if you are a participating contractor.
  • City renters filtered. Inside Raleigh city limits, where about half of occupied homes are rented, the homeowner question does more of the screening.

Every lead answers six questions before it reaches your calendar. In Raleigh, the current-system answer splits leads three ways: heat pump, gas furnace plus AC, or propane. Your comfort advisor sees which before the visit.

Worked example: a Raleigh July at minimum spend (planning assumptions, not results)

Ad spend: Google $2,500 + Meta $1,500 = $4,000

$4,000 ÷ $100 to $130 assumed blended cost per lead = about 35 leads

35 × 60% pass the qualifier = about 21 qualified. 21 × 60% book = about 12 to 13 booked estimates

12.5 × 30% close rate = about 3 to 4 AC or heat pump replacements

Ad cost per booked estimate: about $320. All-in with the $2,500 fee ($6,500): about $520

Break-even jobs = ($2,500 + $4,000) ÷ your gross profit per replacement

A booked estimate, in these numbers, is a qualified homeowner with an in-home visit fixed on your calendar. July is Raleigh's hottest month, and January, with 18.0 freezing nights, is the other peak for heat pump and furnace offers. These are planning assumptions with no Raleigh data behind them. Your first months replace them.

Is the Raleigh territory open?

Yes. Raleigh-Cary is open, one contractor per service line for the metro. Two people would run your account: Sam on audits, strategy and media buying, Alan on onboarding, CRM and client operations. We are based in Sydney, work Eastern Time hours, and have no North Carolina office, staff or clients.

The ads run in your own Meta and Google accounts, the landing page sits on your domain, and leads live in a CRM you log into. See the HVAC Profit Machine, heat pump installation leads, pricing, or book a strategy call. The other open North Carolina territory is Charlotte.

FAQ

Raleigh questions

Are you taking an HVAC client in Raleigh?

Yes. The Raleigh-Cary territory is open, with one HVAC contractor per service line across Wake, Johnston and Franklin counties, first come. We have no North Carolina clients, results or reviews, and no US office, staff or phone number. We are based in Sydney, Australia, and work Eastern Time business hours remotely. You would be our first Raleigh contractor.

Can Raleigh furnace ads mention a gas rebate?

Yes, for Enbridge Gas North Carolina customers. Its residential page lists a $200 bill credit for a gas furnace at 0.92 AFUE or higher and $400 at 0.97 AFUE or higher, installed by a licensed contractor, with the form sent within 90 days. The credit lands on the homeowner's gas bill, so the ad says bill credit, not instant discount.

What happened to PSNC?

It changed owners and name. Enbridge completed its purchase of PSNC from Dominion Energy in 2024, and the utility now does business as Enbridge Gas North Carolina. The announcement named Raleigh and Durham among the cities it serves. Because the name is new, our forms show Enbridge Gas North Carolina with PSNC in brackets.

Is Raleigh a heating or cooling market?

Heating, by the numbers. NOAA's 1991 to 2020 normals for Raleigh-Durham International show 3,153 heating degree days against 1,805 cooling degree days, and 64.7 nights a year at or below freezing. Summer still brings 52.4 days at 90°F or more, mostly June to August. We plan two replacement seasons with different offers.

Do you cover Johnston County as well as Wake?

Yes, if your trucks go there. The metro is one territory. Johnston County is different enough to get its own ad set: 78.6% of occupied homes heat with electricity and 7.4% with propane, against 41.5% utility gas in Wake. Johnston ads lead with heat pumps, and propane homes are flagged for your comfort advisor.

Free strategy call

15 minutes. Your ads, your competitors' ads, your numbers.

Before the call we pull your current Google and Meta activity and the HVAC contractors advertising in your metro. On the call we show you what we found and what a booked replacement estimate should cost you. If it is not a fit, we say so in the first five minutes.

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